U.S. Shipping
We currently ship to all 50 U.S. states and U.S territories (such as Puerto Rico and Guam). If you are an international customer, please see international shipping below
We offer FREE GROUND SHIPPING on all merchandise orders $40 and over (excluding taxes). For orders less than $40, there is a delivery charge of $5.95 for USPS Ground Mail. For other shipping options, please see the chart below.
We fill and ship orders from our warehouse within 24-hours of credit approval. For security purposes and as a protection to our customers, we will not ship orders unless all billing information is correct. Please make certain that the billing information you have provided exactly matches your credit card issuing bank's records. Verification and order processing normally takes one business day.
Processing Time
Orders are processed Monday through Friday, excluding holidays. Orders received between Monday and Friday are usually processed the same day or by the end of next business day. Orders received on Saturday and Sunday are usually processed by Monday or by close of business day Tuesday.
General Delivery Times
USPS delivers Monday - Saturday.
There is no delivery cost for shipping Cherry Culture eGift Certificates or Store gift certificates, regardless of their face value.
Orders shipped to the West Coast can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to the West Coast can be expected within 2 - 4 business days.
*Time duration provided below are estimate time. Processing and Delivery time may vary during promotion and holiday period.
| Delivery Option |
Delivery Cost |
CherryCulture Processing Time |
Carrier Delivery Time |
Total Delivery Time |
| USPS Ground Mail |
$5.95 |
1 - 2 business days |
4 - 6 business days |
5 – 9 days |
| USPS Priority Mail |
$6.95 |
1 - 2 business days |
2 - 3 business days |
3 – 5 days |
USPS Ground Mail
(Signature Confirmation) |
$7.95 |
1 - 2 business days |
4 - 6 business days |
5 – 9 days |
USPS Priority Mail
(Signature Confirmation) |
$8.95 |
1 - 2 business days |
2 - 3 business days |
3 – 5 days |
Guam Shipping
| Delivery Option |
Delivery Cost |
CherryCulture Processing Time |
Carrier Delivery Time |
Total Delivery Time |
| USPS Ground Mail |
$9.95 |
1 - 2 business days |
5 - 10 business days |
6 – 12 days |
Free shipping promotion does not apply to Guam orders.
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International Shipping
At this time, the countries we ship to are
- Canada
- EU (all countries)
- Australia
- Brazil
- Brunei Darussalam
- Chile
- Hong Kong
|
- India
- Indonesia
- Japan
- Malaysia
- Mexico
- New Zealand
- Norway
|
- Philippines
- Singapore
- South Korea
- Switzerland
- Taiwan
- Turkey
- Venezuela
|
Canada/Mexico Shipping
| Delivery Option |
Delivery Cost |
CherryCulture Processing Time |
Carrier Delivery Time |
Total Delivery Time |
| USPS International Mail |
$9.95 |
1 - 2 business days |
5 - 10 business days |
6 – 12 days |
Other International Shipping
| Delivery Option |
Delivery Cost |
CherryCulture Processing Time |
Carrier Delivery Time |
Total Delivery Time |
| USPS International Mail |
$19.95 |
1 - 2 business days |
6 - 12 business days |
7 – 14 days |
· Shipping charges do not include duties or taxes. By law we are required to disclose the full value of the package contents. Please check with customs office for detail information.
· Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier.
· Free shipping promotion does not apply to international orders.
· Tracking service is unavailable for international orders
· Orders weight over 2lbs are subject for additional shipping charges (please note that majority of the orders are under 2lbs). We will notify you via email shall there be any additional shipping charges.
*Time duration provided above are estimate time. Processing and Delivery time may vary during promotion and holiday period.
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Shipping Promotions
We offer FREE GROUND SHIPPING on all merchandise orders $40 and over (excluding taxes and gift card purchase). (U.S. orders only)
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Shipping Confirmation
When the warehouse has prepared and packed your order and it is ready to be shipped, you will receive a Shipping Confirmation e-mail. The e-mail contains the details of your shipment as well as a tracking number and link to the carrier site. You can click on the tracking number to track your order.
Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please contact customer service.
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