Cherry Culture :: Makeup Cosmetics

U.S. Shipping

We currently ship to all 50 U.S. states and U.S territories (such as Puerto Rico, Guam and U.S. Virgin Islands). If you are an international customer, please see international shipping below

We fill and ship orders from our warehouse within 24-hours of credit approval. For security purposes and as a protection to our customers, we will not ship orders unless all billing information is correct. Please make certain that the billing information you have provided exactly matches your credit card issuing bank's records. Verification and order processing normally takes one business day.

FedEx delivery methods are not available for PO Boxes.

Processing Time

Orders are processed Monday through Friday, excluding holidays. Orders received between Monday and Friday are usually processed the same day or by the end of next business day. Orders received on Saturday and Sunday are usually processed by Monday or by close of business day Tuesday.

* PROCESSING TIME FOR ORDERS PLACED DURING PROMOTION AND HOLIDAY PERIODS MAY TAKE UP TO 10 BUSINESS DAYS.

General Delivery Times

USPS and FedEx deliver Monday through Saturday.

There is no delivery cost for shipping Cherry Culture eGift Certificates or Store gift certificates, regardless of their face value.

Orders shipped to the West Coast can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to the West Coast can be expected within 2 - 4 business days.

* Processing times provided below are estimates only. PROCESSING AND DELIVERY TIME MAY VARY (1 – 10 BUSINESS DAYS) DURING PROMOTION AND HOLIDAY PERIODS.

Ground Delivery

Standard Ground delivery methods include both FedEx and USPS carriers. Standard Ground delivery method does not include delivery signature. Your package will be delivered by carrier without delivery confirmation. Cherry Culture is not responsible for the safety of your package after it has been delivered by the carrier. We recommend that you select the Signature Ground delivery method in order to insure the safety of your package.

We offer FREE GROUND SHIPPING on all merchandise orders over $40 after discounts and taxes. For orders less than $40, there is a delivery charge of $5.95 for Standard Ground shipping. For other shipping options, please see the chart below.

Delivery Option	Delivery Cost	Order Processing Time	Carrier Delivery Time	Total Delivery Time
Standard Ground	$5.95	1 - 3 business days	1 - 5 business days	2 – 8 days
Signature Ground	$7.95	1 - 3 business days	1 - 5 business days	2 – 8 days
FedEx Ground	$6.95	1 - 3 business days	1 - 5 business days	2 – 8 days

Priority Delivery

Delivery Option	Order Processing Time	Carrier Delivery Time	Total Delivery Time
USPS Priority Mail	1 - 3 business days	2 - 3 business days	3 – 6 days
USPS Priority Mail (Signature Confirmation)	1 - 3 business days	2 - 3 business days	3 – 6 days
FedEx Express (Signature Confirmation)	1 - 3 business days	1 - 3 business days	2– 6 days

Shipping rates for Priority Delivery are calculated at checkout.

Signature Confirmation

· Signature Confirmation on orders over $40 is available for $2.50 extracharge
· In order to protect the security of your delivery all U.S. orders over $250 before discounts, shipping and taxes require Signature Confirmation

PO Boxes and APO/FPO Addresses

All packages will be sent via USPS Priority Mail.
Free shipping promotion does not apply to orders sent to PO Boxes and APO/FPO addresses.
For APO/FPO Addresses, please select U.S. Military for country at registration.

U.S. Territories (Puerto Rico, Guam and U.S. Virgin Islands)

Delivery Option	Delivery Cost	Order Processing Time	Carrier Delivery Time	Total Delivery Time
USPS Ground Mail	$9.95	1 - 3 business days	5 - 10 business days	6 – 13 days

Free shipping promotion does not apply to PO Boxes, APO/FPO and U.S. Territories addresses.

International Shipping

At this time, the countries we ship to are:

Canada
Albania
Argentina
Australia
Austria
Bahamas
Bahrain
Barbados
Belarus
Belize
Belgium
Bolivia
Bosnia
Brazil
Brunei
Bulgaria
Chile
China
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Ecuador
El Salvador
Estonia
Finland
France
French Guiana
Germany
Greece

Guadeloupe
Guatemala
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kuwait
Latvia
Lebanon
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Malaysia
Malta
Martinique
Mexico
Moldova
Monaco
Montenegro
New Zealand
Norway

Netherlands
Nicaragua
Oman
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russian Federation
Serbia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Suriname
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Thailand
Trinidad and Tobago
Turkey
Ukraine
United Kingdom
United Arab Emirates
Uruguay
Venezuela
Yemen

Canada/Mexico Shipping

Delivery Option	Delivery Cost	Tracking	Weight	Total Delivery Time
USPS 1st Class Intl Mail	starting at $6.95	No	up to 4 lbs	8 - 17 days
USPS Intl Priority Mail	starting at $18.95	Yes	-	6 - 12 days
FedEx Intl Economy (Canada only)	starting at $14.95	Yes	-	4 - 8 days
FedEx Intl Priority (Canada only)	starting at $16.95	Yes	-	3 - 6 days

International Shipping

Delivery Option	Delivery Cost	Tracking	Weight	Total Delivery Time
USPS 1st Class Intl Mail	starting at $8.95	No	up to 4 lbs	8 - 17 days
USPS Intl Priority Mail	starting at $28.95	Yes	-	6 - 12 days
FedEx Intl Economy	starting at $18.95	Yes	-	4 - 8 days
FedEx Intl Priority	starting at $24.95	Yes	-	3 - 6 days

How we determine rates

International shipping rates and delivery options are displayed in the Shopping Bag for all registered customers.

Shipping rates are based on:
· product weight
· type of packaging
· destination country
· carrier shipping method

· Shipping charges do not include duties or taxes. By law we are required to disclose the full value of the package contents. Please check with customs office for detail information.

· RISK OF LOSS, DAMAGE AND TITLE FOR MERCHANDISE SHIPPED INTERNATIONALLY WILL PASS TO YOU UPON OUR DELIVERY TO THE CARRIER. DAMAGED ITEMS DELIVERED THROUGH INTERNATIONAL SHIPPING METHODS WILL NOT BE REPLACED OR REFUNDED. WE ARE NOT RESPONSIBLE FOR CUSTOMS CLEARENCE, DELAYS OR COMPLIANCE. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE TO ENSURE THAT YOUR ORDER COMPLIES WITH LOCAL CUSTOMS REGULATIONS.

USPS FIRST CLASS INTERNATIONAL SHIPPING METHOD DOES NOT PROVIDE TRACKING INFORMATION. WE RECOMMEND THAT YOU USE A SHIPPING METHOD THAT PROVIDES TRACKING INFORMATION IN ORDER TO ENSURE A FAST AND SECURE DELIVERY OF YOUR MERCHANDISE.

· When using International 1st Class Mail you will receive a custom form number starting with LN. This is NOT a tracking number. The only information available on the USPS tracking page will be the date when the package was picked up by the carrier.

· Free shipping promotion does not apply to international orders.

*Time duration provided above are estimate time. Processing and Delivery time may vary during promotion and holiday period.

Shipping Promotions

We offer FREE GROUND SHIPPING on all merchandise orders $40 and over (excluding taxes and gift card purchases). (U.S. orders only - PO Boxes, APO/FPO and U.S. Territories addresses do not qualify)

Shipping Confirmation

When the warehouse has prepared and packed your order and it is ready to be shipped, you will receive a Shipping Confirmation e-mail. The e-mail contains the details of your shipment as well as a tracking number and link to the carrier site. You can click on the tracking number to track your order. Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please contact customer service.