U.S. Shipping
We currently ship to all 50 U.S. states and U.S territories (such as Puerto Rico, Guam and U.S. Virgin Islands). If you are an international customer, please see international shipping below
We fill and ship orders from our warehouse within 24-hours of credit approval. For security purposes and as a protection to our customers, we will not ship orders unless all billing information is correct. Please make certain that the billing information you have provided exactly matches your credit card issuing bank's records. Verification and order processing normally takes one business day.
FedEx delivery methods are not available for PO Boxes.
Processing Time
Orders are processed Monday through Friday, excluding holidays. Orders received between Monday and Friday are usually processed the same day or by the end of next business day. Orders received on Saturday and Sunday are usually processed by Monday or by close of business day Tuesday.
* PROCESSING TIME FOR ORDERS PLACED DURING PROMOTION AND HOLIDAY PERIODS MAY TAKE UP TO 10 BUSINESS DAYS.
General Delivery Times
USPS delivers Monday - Saturday.
There is no delivery cost for shipping Cherry Culture eGift Certificates or Store gift certificates, regardless of their face value.
Orders shipped to the West Coast can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to the West Coast can be expected within 2 - 4 business days.
* Processing times provided below are estimates only. PROCESSING AND DELIVERY TIME MAY VARY (1 – 10 BUSINESS DAYS) DURING PROMOTION AND HOLIDAY PERIODS.
Ground Delivery
We offer FREE GROUND SHIPPING on all merchandise orders $40 and over (excluding taxes). For orders less than $40, there is a delivery charge of $5.95 for Standard Ground shipping. For other shipping options, please see the chart below.
| Delivery Option |
Delivery Cost |
Order Processing Time |
Carrier Delivery Time |
Total Delivery Time |
| Standard Ground |
$5.95 |
1 - 3 business days |
1 - 5 business days |
2 – 8 days |
| Signature Ground |
$7.95 |
1 - 3 business days |
1 - 5 business days |
2 – 8 days |
| FedEx Ground |
$6.95 |
1 - 3 business days |
1 - 5 business days |
2 – 8 days |
Priority Delivery
| Delivery Option |
Order Processing Time |
Carrier Delivery Time |
Total Delivery Time |
| USPS Priority Mail |
1 - 3 business days |
2 - 3 business days |
3 – 6 days |
USPS Priority Mail
(Signature Confirmation) |
1 - 3 business days |
2 - 3 business days |
3 – 6 days |
FedEx Express
(Signature Confirmation) |
1 - 3 business days |
1 - 3 business days |
2– 6 days |
Shipping rates for Priority Delivery are calculated at checkout.
Signature Confirmation
· Signature Confirmation on orders over $40 is available for $2.50 extracharge
· In order to protect the security of your delivery all U.S. orders over $250 before discounts, shipping and taxes require Signature Confirmation
APO and FPO Addresses
- All packages sent via USPS.
- Delivery time may take up to 20 business days.
- At registration, please select U.S. Military for country.
U.S. Territories (Puerto Rico, Guam and U.S. Virgin Islands)
| Delivery Option |
Delivery Cost |
Order Processing Time |
Carrier Delivery Time |
Total Delivery Time |
| USPS Ground Mail |
$9.95 |
1 - 3 business days |
5 - 10 business days |
6 – 13 days |
Free shipping promotion does not apply to U.S. Territories orders.
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International Shipping
At this time, the countries we ship to are:
- Canada
- Albania
- Argentina
- Australia
- Austria
- Bahamas
- Bahrain
- Barbados
- Belarus
- Belize
- Belgium
- Bolivia
- Bosnia
- Brazil
- Brunei
- Bulgaria
- Chile
- China
- Colombia
- Costa Rica
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Dominican Republic
- Ecuador
- Egypt
- El Salvador
- Estonia
- Finland
- France
- French Guiana
- Germany
|
- Greece
- Guadeloupe
- Guatemala
- Guyana
- Haiti
- Honduras
- Hong Kong
- Hungary
- Iceland
- India
- Indonesia
- Ireland
- Israel
- Italy
- Jamaica
- Japan
- Jordan
- Kuwait
- Latvia
- Lebanon
- Liechtenstein
- Lithuania
- Luxembourg
- Malaysia
- Malta
- Macedonia
- Martinique
- Mexico
- Moldova
- Monaco
- Montenegro
- New Zealand
- Norway
|
- Netherlands
- Nicaragua
- Oman
- Panama
- Paraguay
- Peru
- Philippines
- Poland
- Portugal
- Qatar
- Romania
- Russian Federation
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Korea
- Spain
- Suriname
- Sweden
- Switzerland
- Syrian Arab Republic
- Taiwan
- Thailand
- Trinidad and Tobago
- Turkey
- Ukraine
- United Kingdom
- United Arab Emirates
- Uruguay
- Venezuela
- Yemen
|
Canada/Mexico Shipping
| Delivery Option |
Delivery Cost |
Tracking |
Weight |
Total Delivery Time |
| USPS 1st Class Intl Mail |
starting at $6.95 |
No |
up to 4 lbs |
8 - 17 days |
| USPS Intl Priority Mail |
starting at $18.95 |
Yes |
- |
6 - 12 days |
| FedEx Intl Economy (Canada only) |
starting at $14.95 |
Yes |
- |
4 - 8 days |
| FedEx Intl Priority (Canada only) |
starting at $16.95 |
Yes |
- |
3 - 6 days |
International Shipping
| Delivery Option |
Delivery Cost |
Tracking |
Weight |
Total Delivery Time |
| USPS 1st Class Intl Mail |
starting at $8.95 |
No |
up to 4 lbs |
8 - 17 days |
| USPS Intl Priority Mail |
starting at $28.95 |
Yes |
- |
6 - 12 days |
| FedEx Intl Economy |
starting at $18.95 |
Yes |
- |
4 - 8 days |
| FedEx Intl Priority |
starting at $24.95 |
Yes |
- |
3 - 6 days |
How we determine rates
International shipping rates are based on:
· product weight
· type of packaging
· destination country
· carrier shipping method
· Shipping charges do not include duties or taxes. By law we are required to disclose the full value of the package contents. Please check with customs office for detail information.
· RISK OF LOSS AND TITLE FOR MERCHANDISE SHIPPED INTERNATIONALLY WILL PASS TO YOU UPON OUR DELIVERY TO THE CARRIER. WE ARE NOT RESPONSIBLE FOR CUSTOMS CLEARENCE, DELAYS OR COMPLIANCE. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE TO ENSURE THAT YOUR ORDER COMPLIES WITH LOCAL CUSTOMS REGULATIONS.
· Free shipping promotion does not apply to international orders.
· Tracking service is unavailable for international orders
shipped via USPS international mail.
*Time duration provided above are estimate time. Processing and Delivery time may vary during promotion and holiday period.
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Shipping Promotions
We offer FREE GROUND SHIPPING on all merchandise orders $40 and over (excluding taxes and gift card purchase). (U.S. orders only)
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Shipping Confirmation
When the warehouse has prepared and packed your order and it is ready to be shipped, you will receive a Shipping Confirmation e-mail. The e-mail contains the details of your shipment as well as a tracking number and link to the carrier site. You can click on the tracking number to track your order.
Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please contact customer service.
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